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Contents
Knowledge Base
Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.
Unassigned\On Hold
- How can I Hide Customers/Suppliers from the Account Search? - CWA Hold
- Why are Customers Missing when I Search for them? - CWA Hold
- Why are Suppliers Missing when I Search for them? - CWA Hold
For Proof Reading
- How can I View Previous Adjustments for an Employee? - RH - CWA OK
- How can I Stop my Mapped Drive from Being Inaccessible? - RH - CWA OK
- How do I Retrieve a Vehicle Sales Quote? - TL - CWA OK
Title confirmed, Assigned & In Progress
CM
- How do I Deal with Fixed Asset Disposals? - CWA OK
- How do I Create a Dynamic SMS Message? - CM - CWA OK
- How do I Create a Dynamic E-Mail? - CM - CWA OK
- How do I Change the Sort Order of Search Results? - CM - CWA OK
- How do I Reset the Sort Order of Search Results? - CM - CWA OK
- How do I Allocate Vehicle Stock Numbers Automatically? - CM - CWA OK
- How can I View Turnover Statistics for this account? - CM- CWA OK
- How can I View Statistics for this Part? - RG - CWA OK
- How do I Add Dimensions to my Vehicles? - CM - CWA OK
RG
- How can I Work out the Price excluding VAT? - RG - CWA OK
- How do I Set up a Child Support Attachment? - RG - CWA OK
- Creating a New Stock Status - RG - CWA OK
- Creating a New Stock Analysis Code - RG - CWA OK
- Applying Account Groups - RG - CWA OK
- Creating a New Account Analysis Code - RG - CWA OK
- How do I Add Advisories to a Vehicle? - RG - CWA OK
- Creating a Vehicle Analysis Code - RG - CWA OK
- How do I Print a Ticket? - RG - CWA OK
- How do I Search for a Logistics Job Status? - RG - CWA OK
- How do I Log whether a Job was Delivered Satisfactorily? - RG - CWA OK
- How do I Add Post Delivery Notes? - RG - CWA OK
- How do I Add Post Delivery Problem Codes? - RG - CWA OK
- How do I Create Post Delivery problem codes? - RG - CWA OK
- How do I Add a Sub Contractor to a Logistics Job? - RG - CWA OK
- How do I Set a Delivery Schedule for Logistics Jobs? - RG - CWA OK
- How do I Add Notes to a Logistics Job? - RG - CWA OK
- Creating a New Logistics Job Analysis Code - RG - CWA OK
- How to See a Job Totals Summary without Invoicing - RG - CWA OK
- How do I Add Internal Notes to a Job? - RG (Notes tab) - CWA OK
- How do I Update the Mileage on a Vehicle from a Jobcard? - RG - CWA OK
- How do I Schedule a Technician for a Job? - RG (adding primary skill) - CWA OK
- How do I Add Multiple Part Exchange Vehicles? - RG - CWA OK
- How do I Sell Multiple Vehicles on an Invoice? - RG - CWA OK
- How do I See All Documents rather than just Outstanding? - RG (Mode in receipts and payments) - CWA OK
- How do I Find a Document to Pay? - RG (doc number in receipts and payments) - CWA OK
- How do I Assign an Email Address to a User? - RG - CWA OK
- What does the Online Check Button Do? - RG - CWA OK
- Dealing with Backorders in Invoicing and Customer Orders - RG - CWA OK
- Selling Stock in Invoicing and Customer Orders - RG - Better - CWA OK
- How do I Set Qualifying Days for Sick Pay? - RG - CWA OK
- How do I Put an Employee on Emergency Tax? - RG - CWA OK
- How do I Change an Employee to be a Company Director? - RG - CWA OK
RH
- How do I Create, Sell & Manage a Service Plan? - RH - CWA OK
- How do I Deal with Dividends in Payroll? - RH - CWA OK
- How do I Deal with Dividends in Accounts? - RH - CWA OK
- How do I Add Multiple Drivers to a Job? - RH - CWA OK
- How do I Add Multiple Vehicles to a Job? - RH - CWA OK
- How do I Add a Mobile Number to Driver Details? - RH - CWA OK
SJ
TL
- How do I Set a Job Status Automatically when I Book Out Parts? - TL - CWA OK
- How do I Record a Lost Sale in Stock Control? - TL - CWA OK
- How do I Write my Own Reorder Formula? - TL - CWA OK
- How do I Change an NI Number? - TL - CWA OK
- How do I Find a Document to Pay? - TL (doc number in receipts and payments) - CWA OK
NS
- How do I Remove Old Backorder References? - NS - CWA OK
JKS JR
Assigned & Awaiting Title Confirmation
New Titles
CM
RG
- Alternate Stock Invoicing - RG - Delete this and use the one below - CWA
RG>> My thinking was to explain how to use invoicing and customer orders for Full A4 invoice printing with correct totals - though we may completely abandon Invoicing and Customer orders after MANTIS 6300 has been released - it is still in the system and we don't currently have any help on raising invoices from here (though we do have one on quotations....)
- Where can I Log my Employees Passport Number? - RG - Dodgy. What about security? CWA
- How Can I Stop Parts Being Sold at a Loss? - RG (set min profit)
RH
- How can I Upload Information Only to my Website? -RH - Awaiting Mantis Task#6024.