How do I Log whether a Job was Delivered Satisfactorily?
From Catalyst
Summary
The following article explains how to log whether a logistics job has been delivered satisfactorily or not.
More Information
Go to " Logistics Management Job Planning".
- Click on the [Advanced] button.
- Using the various search fields available, search for the logistics job against which you wish to record information and press <search>.
- Now press <F5> or click [Edit] to go into the job in question.
- Select the [Post Delivery] tab.
- In the "Job Satisfactory?" field, select whether the customer was happy with the delivery or not.
- In the "Problems" field, enter a problem code if needed, or press <Ctrl+F1> to search for it.
- If a suitable problem code does not exist, see here for details on creating the code.
- In the "Notes" field, enter any applicable comments relating to the job.
- Click <Done> and <Accept> to save the changes to the job.
See also
- How do I configure my logistics planning?
- How do I create a logistics job?
- Viewing current logistics jobs
- How do I Create Post Delivery Problem Codes?
- How do I Add Post Delivery Problem Codes?