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Knowledge Base

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Unassigned\On Hold

• How can I Hide Obsolete Stock Lines from the Stock Search? - CWA Hold
• How can I Hide Customers/Suppliers from the Account Search? - CWA Hold
• Why are Stock Codes Missing from the Search? - CWA Hold
• Why are Customers Missing when I Search for them? - CWA Hold
• Why are Suppliers Missing when I Search for them? - CWA Hold
• How do I Remove Old Backorder References? - NS - CWA ok - AWAITING

MANTIS 3886

Title confirmed, Assigned & In Progress

• What are the Statuses of a Customer Order? - CM - CWA OK
• How do I Add Finance Details to a Prospect Quote? - CM - CWA OK

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• How do I Create, Sell & Manage a Service Plan? - RH - CWA OK
• General Parameters (2) - RH - CWA OK
• Invoice Parameters (1) - RH - CWA OK
• Invoice Parameters (2) - RH - CWA OK
• Quotation Parameters - RH - CWA OK
• Deposit Parameters - RH - CWA OK
• Security Level Amendments Parameters - RH - CWA OK
• New Account Defaults Parameters - RH - CWA OK
• Barcode Parameters - RH - CWA OK
• Third Party Software Parameters - RH - CWA OK
• Report Parameters - RH - CWA OK
• Till Parameters - RH - CWA OK
• Stock Search Parameters Parameters - RH - CWA OK
• Quick Search Parameters Parameters - RH - CWA OK
• Stock Enquiries Parameters - RH - CWA OK
• Advice Notes Parameters - RH - CWA OK

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• How do I Transfer Stock Between Companies? - TL - CWA OK
• How do I Record a Contact Against a Customer/Supplier? - TL - CWA OK

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Assigned & Awaiting Title Confirmation

New Titles

• How do I See Technicians Hours? - RG (about running prod + eff report) - CWA OK
• How do I See All Costs allocated to Sold Vehicles? - RG (about running the Sales DOC report) - CWA OK
• How do I See a List of New\Used Vehicles in Stock? - RG (about running the standard veh val for in stock vehs report) - CWA OK

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• How do I Create, Sell & Manage a Service Plan? - RH - CWA OK

• General Stock Parameters (1) - RH - CWA OK
• General Parameters (2) - RH - CWA OK
• Invoice Parameters (1) - RH - CWA OK
• Invoice Parameters (2) - RH - CWA OK
• Quotation Parameters - RH - CWA OK
• Deposit Parameters - RH - CWA OK
• Security Level Amendments Parameters - RH - CWA OK
• New Account Defaults Parameters - RH - CWA OK
• Barcode Parameters - RH - CWA OK
• Third Party Software Parameters - RH - CWA OK
• Report Parameters - RH - CWA OK
• [[Till Parameters] - RH - CWA OK
• Stock Search Parameters Parameters - RH - CWA OK
• Quick Search Parameters Parameters - RH - CWA OK
• Stock Enquiries Parameters - RH - CWA OK
• Advice Notes Parameters - RH - CWA OK

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New Titles not Approved

• What Should I Consider When Crediting a Vehicle? - CM - No. Modify the existing How do I Credit a Vehicle?
• How do I Find Unpaid Workshop Jobs? - RH - Combine into "Payment on a Workshop Job" article