How do I get my PC's Platinum terminal ID?
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Contents
Summary
There may be instances when your Platinum system gives you a login error. This is usually caused by things such as a machine upgrade or breakdown. When the new machine is added to the network the old licensed machine will need to be removed from the records and the new one added. This article outlines the easiest ways to get your machine's "Platinum Terminal ID" to allow it to be reauthorised.
From Inside Platinum
From anywhere in Platinum, go to the top of the Platinum Screen and into Help -> About Platinum then click on the "Login" Tab and look for the Terminal ID line. Here there will be the name of the machine and then the four character unique Platinum terminal ID.
From a Login Error
Once a new machine is added and the short cuts created, you will get a login error as the machine is not on the authorised terminal list. Below is an example of such an error:
106 (SXID - xxxx) - Platinum has not been authorised to be used on this PC!
The "SXID" in the Brackets is the ID of the machine getting the error.
If you cannot get into Platinum
If you are unable to get into Platinum, you can find your Platinum SXID by browsing to "My Computer" -> "P:" -> "SX" -> "SxUtils", then look for SXID32.EXE and run it to get a box that looks like this
Terminal ID (Method 2) of <Pc Name> is XXXX
OK
You will see the four Character SXID at the far right of this box.
See also
