Articles
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Contents
Knowledge Base
Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.
Unassigned\On Hold
- How do I Remove Old Backorder References? - NS - CWA ok - AWAITING
MANTIS 3886
- How can I Hide Customers/Suppliers from the Account Search? - CWA Hold
- Why are Customers Missing when I Search for them? - CWA Hold
- Why are Suppliers Missing when I Search for them? - CWA Hold
Title confirmed, Assigned & In Progress
CM
- How do I Add Finance Details to a Prospect Quote? - CM - CWA OK
- Purchase Ordering - Maintenance Options - CWA OK
- How do I Use Stock Formulae? - CWA OK
- Order Types Explained - CWA OK
- How do I Deal with Fixed Asset Disposals? - CWA OK
- How do I Use the Sales Ordering Link? - CM - CWA OK
RG
- Troubleshooting Your Platinum Backup - RG - LW OK
- How do I Create a Nominal Group? - RG - LW OK
- How do I Apply a Nominal Group to a Nominal Centre? - RG - LW OK
- Catalyst Rental Permission - RG - LW OK
- What do the Colours Mean on my Vehicle Sales Orders? - RG - LW OK
RH
- How do I Create, Sell & Manage a Service Plan? - RH - CWA OK
- Stock Control - Invoice Parameters (2) - RH - CWA OK
- Quotation Parameters - RH - CWA OK
- Deposit Parameters - RH - CWA OK
- Security Level Amendments Parameters - RH - CWA OK
- New Account Defaults Parameters - RH - CWA OK
- Barcode Parameters - RH - CWA OK
- Third Party Software Parameters - RH - CWA OK
- Report Parameters - RH - CWA OK
- Till Parameters - RH - CWA OK
- Stock Search Parameters Parameters - RH - CWA OK
- Quick Search Parameters Parameters - RH - CWA OK
- Stock Enquires Parameters - RH - CWA OK
- Advice Notes Parameters - RH - CWA OK
- How do I Create a Custom Retention Centre Action? - RH - CWA OK
- Why can I not Retrieve a Customer Parts Order? - RH - CWA OK
- How can I Change the Wording on my Text Messages? - RH - CWA OK
- How can I centralise my PDF Printouts? - RH - LW OK
- How does HTML emails work in Platinum? - RH - LW OK
- How do I Finance out items of Clothing? - RH - LW OK
- How do I deal with Settlement of Financed Clothing? - RH - LW OK
- How can I update my profile on Bennett's Classifieds? - RH - LW OK
SJ
TL
- How do I Deal With Warranty Payments? - TL - CWA OK
NS
Assigned & Awaiting Title Confirmation
New Titles
CM
RG
RH
How can I retrieve a Parts Order in Workshop? - RH
TL
NS
New Titles not Approved
- What Should I Consider When Crediting a Vehicle? - CM - No. Modify the existing How do I Credit a Vehicle?
- Report Generator - $REPORT Function - Update existing Function item in Report Generator area - CWA
- Vehicle Sales Integration to the Nominal Ledger - CWA
