Articles
From Catalyst
Use this page to add articles.
- Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
- Save the page.
- Click on the Red link you have created to start creating your page.
- Follow the rules outlined in the [guide] for how to write your article.
Remember: What you write here becomes live the moment you press [Save]...
Contents
Knowledge Base
Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.
Title Suggestion
When an article name is entered here, you must tag the line with todays date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).
- The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.
- '07/12/2016' - How do I Record Vehicle Registration Plate Changes? - KK - CWA OK
Suggestions from Programming!
Title Confirmed
- '20/10/2016' - How do I View Reconciled Transactions? - KK - LW OK (Covers Bank Rec items and Nominal Rec Items in one article)
- '21/10/2016' - How do I Transfer a Vehicle to Another Dealer? - KK - CWA OK
- '27/10/2016' - How do I Print an Individual Payslip? - KK - CWA OK
- '28/07/2015' - Nominal Integration KK - CWA OK
- '27/10/2016' - Adding Videos - KK (ref mantis job 8096) - CWA OK
- '01/11/2016' - How do I View Who Owns a Loyalty Card? - KK - CWA OK
- '01/11/2016' - How do I View the Balance on a Loyalty Card? - KK - CWA OK
- '01/11/2016' - How do I Amend the Balance on a Loyalty Card? - KK - CWA OK
- '01/11/2016' - How do I Replace a Loyalty Card? - KK - CWA OK
- '01/11/2016' - How do I Retire a Loyalty Card? - KK - CWA OK
- '22/08/2016' - How do I Deal with Shared Parental Leave? - KK - CWA
- '01/11/2016' - How do I Amend a Purchase Order? - KK - CWA OK
- '02/11/2016' - How do I Deal with Underpayments? - KK (Customers underpaid by value of a bank charge) - CWA OK
- '16/11/2016' - Used Vehicle Stocking Plans - KK - CWA OK
- '22/10/2015' - How do I Update my Kramp Cost Prices? - TL - CWA OK
- '28/10/2016' - How to I Deal with the Death of an Employee? - RG - CWA OK
- '23/02/2016' - What do I do if I accidentally link HPI details to the wrong vehicle model? - SJJ - LW OK.
- '21/04/2015' - How do I Record Labour in the Workshop using Platinum Mobile? - CWA OK could include:
- "How to record labour to a job"
- "How to record labour to job activities" (aka labour items. I couldn't find any existing documentation on this, so maybe it needs to go in a more general section?)
- "How to record downtime"
- "Why does 'Your current activity' change to red sometimes on the job details page?" - because you're viewing a job to which you are not currently recording time.
- '02/08/2016' - Getting Started - Warehousing - CWA
- '02/08/2016' - How do I Bring Stock In? - CWA
- '02/08/2016' - How do I Send Stock Out? - CWA
- '02/08/2016' - How do I Set Up Warehouse Charging? - CWA
- '15/04/2016' - How do I Deal with Tips in Platinum? - CWA OK (Include gratuities in the keywords)
- '03/11/2016' - How do I Stop the Retention Centre Sending Messages? - NS (for when a vehicle is no longer owned by a customer) - CWA OK
