Difference between revisions of "Articles"

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(Suggestions from Programming!)
(Suggestions from Programming!)
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** [[How do I Create a Hire Item?]] - CWA OK / J Written
 
** [[How do I Create a Hire Item?]] - CWA OK / J Written
 
** [[How do I Create a Hire Item Type?]] - CWA OK / J Written
 
** [[How do I Create a Hire Item Type?]] - CWA OK / J Written
** [[How do I Process a Customer Booking?]] - CWA OK KK
+
** [[How do I Process a Customer Booking?]] - CWA OK KK Written
 
*** [[How do I Handle a Customer Booking Enquiry?]] - CWA OK / J Written
 
*** [[How do I Handle a Customer Booking Enquiry?]] - CWA OK / J Written
 
*** [[How do I Take a Deposit for a Customer Booking?]] - CWA OK / J Written
 
*** [[How do I Take a Deposit for a Customer Booking?]] - CWA OK / J Written
Line 48: Line 48:
 
** [[How do I Create a Hire Item Activity Type?]] - CWA OK / J Written
 
** [[How do I Create a Hire Item Activity Type?]] - CWA OK / J Written
 
* [[How do I Customise Text on my Booking and Security Invoices?]] - CWA OK KK
 
* [[How do I Customise Text on my Booking and Security Invoices?]] - CWA OK KK
 +
** [[How do I Cancel a Customer Booking?]]
  
 
=== Title Confirmed ===
 
=== Title Confirmed ===

Revision as of 14:34, 20 July 2018

Use this page to add articles.

  • Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
  • Save the page.
  • Click on the Red link you have created to start creating your page.
  • Follow the rules outlined in the [guide] for how to write your article.

Remember: What you write here becomes live the moment you press [Save]...

Knowledge Base

Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.

Title Suggestion

When an article name is entered here, you must tag the line with todays date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).

  • The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.

Suggestions from Programming!

Booking & Hire Article Ideas:

NOTE 
Indentation indicates article linking hierarchy, i.e. Getting Started should have links to all the articles with more asterices below it.

How do I Process a Customer Booking should have the articles with more asterices underneath it linked.

DO NOT DUPLICATE.

Title Confirmed

On Hold

Waiting for Mantis