Why do my expected and actual unit expenses not match up?
From Catalyst
Contents
Summary
The following article explains some of the reasons as to why, on a sales unit, expected and actual expenses might not automatically allocate themselves together.
More Information
During the normal course of business when you create a unit sales order and follow the correct procedures, all expected and actual expenses should match up once everything is invoiced. Below is a list of the more common reasons why this might not be the case.
- Items from the unit sales order have been removed and replaced with different items.
- The items on a unit sales order are transferred to the PDI/Prep workshop job automatically by the system, and when the job is invoiced, the items are matched up using the stock code of the items. Any items that are not correct on the workshop job must not be removed and replaced on the workshop job manually - the sales department should be advised and they should update the sales order, which will correct the workshop job.
- Items have not been copied across from the [Estimate] tab to the [Invoicing] tab on a PDI/Prep job.
- The invoice account used on the PDI/Prep job is not flagged correctly.
- The invoice account should be flagged to post expenses from the workshop.
Matching Expenses That Have Not Matched Automatically
If the expected and actual expenses have not matched up automatically, you can do the following to resolve.
Go to " Unit Sales Add or Edit Units".
- In the "Search" field, type in the stock code of the unit in question, or press <Ctrl+F1> to search for it.
- Press <F5> to edit the record.
- Press <F7> to bring up the expenses pop-up.
- Select an actual expense that has not matched and press <F7> to pick a matching record.
- Select the unmatched expense and press [OK].
- Click <Yes> to allocate the two expenses together.
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