Where can I find my Catalyst FindIt username and password?

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Summary

This article will talk you through where in the platinum system you can find your username and password for the daily vehicle upload to the FindIt website and also the additional Password if you use Platinum 'O' to update your website.

More Information

The details of your username and password for FindIt is all stored in your Platinum Software. To find out what these are you will need to go to:

Go to " Reports & Settings Maintenance Options System Administrator Platinum Settings" and search for 'security platinum'.

  • On this screen you will see a selection of settings. The ones we are interested in are:
    • "Platinum O Account:" - Is your FindIt Username.
    • "Platinum O Upload Password:" - Your FindIt Password.
    • "Platinum O Admin Password:" - Your Password to Platinum 'O' if you are a Platinum 'O' Customer.
Do Not alter these as they will stop any future uploads to FindIt. Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page if you wish to have these changed.

See also


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