How do I put a customer\supplier invoice on hold?

Summary

This article explains how you can prevent invoices being paid in {{SL} Receipts or Purchase Ledger Payments where there are queries to be resolved.

More Information

• Go to "Systems" -> "Sales Ledger"\"Purchase Ledger" -> "Receipts"\"Payments".
• At "Customer\Supplier:", type in the Customer\Suppliers account code if known, or search for a Customer\Supplier.
• Press <Enter> twice.
• <Arrow key> to the relevant invoice.
• Press <Shift+F2> to get to the Document Holds screen.
• Check the amount you wish to put on hold is correct.
• Enter a comment of why the invoice needs to be on hold (if required).
• Enter the expiry date for the hold if you want the system automatically to remove the Document Hold at a given date. If the Hold needs to be indefinite, then this date should be left blank.
• Press <Esc> and click [Accept].

See also

• Paying Off Customer Accounts
• Paying Suppliers
• How do I Take a Customer\Suppler Invoice off Hold?

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Keywords AND Misspellings

Customer, Supplier, Invoice, Payments, Document, hold