How do I take a customer\supplier invoice off hold?
From Catalyst
|
This article or section is under review. Be aware: Content may change as the document is reviewed. |
|
This article or section is under development. Be aware: Content will change as the document progresses. |
Summary
After you have placed an invoice on hold, at some point you will want to remove this to allow the document to be paid off, this article explains how.
Details
- At "Customer\Supplier:" type in the Customer\Suppliers account code if known, or search for a Customer\Supplier.
- Press <Enter> twice.
- Arrow key to the relevant invoice.
- Press <Shift+F2> to get to the document hold screen.
- This will show all the document holds currently logged against the selected invoice. Arrow key to the required hold and press <F10> and on the "Are you sure you wish to delete?" box lick [Yes].
You will now be able to pay off the invoice as required.
See also