How do I edit Workshop mailshot letters?
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Summary
From within the Workshop Management Menu, there is an option to send various Mailshots to customers. eg, MOT Reminders etc. These Letters can be edited from the default installed. The following explains how to do this.
Detailed
Go to "Workshop Management" -> "Workshop Mailshots" and tap <Enter> to view the current list of installed Mailshots.
Some examples listed are:
- Vehicle Service Reminder
- Vehicle MOT Reminder
If you don't see any of the above Mailshots, please contact Catalyst Support for further assistance.
Editing a Mailshot
- Select any of the listed Mailshots and press <Edit>
- On the window that pops up, click <Edit the Letter>
- This should open up Notepad and display a series of code and text. If you scroll down the page, towards the centre of the document, you will see the body of the text. (The letter contents)
- Any of the text to the right of the "}" symbol can be edited; eg:
- ^{M 9,137}Remember to book early to avoid disappointment.
- could be changed to:
- ^{M 9,137}Remember to book early as we are extremely busy this time of year.
- Please note, any string that begins with an "$" MUST be kept in as this is a token used by Platinum and is pulling various information from file to print on each individual letter, for example, the customers name or vehicle make etc.
- When you have finished editing the letter, click <File>-><Save> and then click <File>-><Exit>
- Now click<Accept> and then click<Finish Editing>
You are now ready to run your amended Mailshot by pressing<Start> and then following the on-screen prompts.
See Also
- How do I Edit Vehicle Sales Mailshot Letters?
- How do I Send Service Reminders from Vehicle Sales?
- How do I Send Service Reminders from Workshop Management?
- How do I Send MOT Reminders from Vehicle Sales?
- How do I Send MOT Reminders from Workshop Management?