Can I add anything to tickets after invoicing?
From Catalyst
Summary
This article explains what and how you can add to tickets or jobs after you have invoiced them.
More Information
Go to "Logistics Management" -> "Job Planning".
- Find the job in which you are interested.
- Press <Ctrl+F10> to open the "Post Delivery Information" box.
- The fields available are:
- "Job Satisfactory:" - This is self-explanatory.
- "Problem Codes:" - If a job is not satisfactory, you can create Problem Codes to report about, so that you can analyse sub-contractor and driver performance.
- "Job Analysis:" - You can enter analysis codes against the job after the invoice has been done here.
- You can press <Ctrl+F8> to add general notes against the job if none of the other fields are appropriate.