Why can't a new employee see an existing menu?
From Catalyst
Summary
Custom menus have to be allocated to users before those users can see the them.
When you create a new employee Platinum doesn't automatically allocate menus.
- You may have management menus that you don't want these new employees to see.
- You may have menus that are specific to a department.
More Information
To allocate a new employee to an existing custom menu you will need to go to "Reports and Parameters" -> "Maintenance Options" -> "Add or Edit Custom Menus".
- Choose the custom menu you want this employee to see and allocate the user to the menu by using the <F2> "Allocate Users" option.
- Add the employee to this list. (Use <Ctrl+F1> to search for the employee code if not known).
See also