How do I remove a user?
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Revision as of 12:20, 28 September 2022 by Katy Kitchen (talk | contribs)
Summary
This article explains how to delete a user from your Platinum system. This should only be used to delete a user record created in error.
 | We do not recommend deleting user records as they are logged against transactions throughout the system. |
More Information
This process should only be used to remove a record created in error. To deactivate a user record for a leaver please see this article.
The deletion of a user record can only be performed on a user that has been 'Deactivated'.
The procedure below, if performed on an active user, will result in them having a 'leaving date' assigned to them and thus making that user 'deactivated'.
- Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".
- Find the user to remove by entering their name and clicking [Search].
- Click [Remove].
- Click [Yes] to confirm the deletion.
See also
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