How do I take a customer\supplier invoice off hold?

Summary

This article explains how to remove a a hold record which has been placed against an invoice or credit.

More Information

Go to " Reports & Settings Maintenance Options Add or Edit Document Holds".

• Enter a piece of text from the hold record e.g. a document number or customer or supplier name.
• Click [Search].

Alternatively click [Advanced].

• Select the "Ledger".
• Enter any other details to assist with your search then click [Search].
• Select the record to remove.
• Click [Remove] and choose [Yes] to confirm. This does not remove the document itself.

From Receipts/Payments

You may also remove a record whilst in " Sales Ledger Receipts" or " Purchase Ledger Payments".

• Enter the customer/supplier account.
• Press [Select].
• Click on the document with the hold record to amend and press <Shift+F2>.
• Follow the instructions above to remove a hold record.

See also

• How do I put a customer\supplier invoice on hold?
• How do I Amend a Held Record?
• How do I review hold records?
• Posting payments received
• Paying suppliers

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Keywords AND Misspellings

supplier, invoice, receipts, document, hold, held, remove hold, payments, stop

Tags

GR56, PL04, SL04