How to get your SXID information

Summary

This article explains one way to obtain the Platinum Licence (SXID) information for a computer that has or is currently accessing Platinum.

Additional Information

Each time a computer accesses Platinum Software, it creates an entry log within the SX company folder. This entry log is called SX-LOGIN.LOG and will be a text file. An Example of the file is shown below...

LIAISON02 1785 01 Fredrick 19/06/2008 14:12:40 SX 00 00 7D20 LIAISON02 1786 01 Fredrick 19/06/2008 16:04:48 SX 00 00 7D20 LIAISON02 1787 01 Fredrick 19/06/2008 16:22:13 SX 00 00 7D20

Explaining the SX-Login.Log File

• The left hand field in the text file is the computer name. In the example above, this is LIAISON02.
• Next is the User's log-on code, which changes every time the user logs onto Platinum and increases numerically. In the example above, this is the column showing 1785, 1786 and 1787.
• The next field is the User's ID code. This is a code used by Platinum for each user. In the example above, this is the column showing 01.
• The next two fields are the login date and time when the user logged on. In the example above, these are the columns showing 19/06/2008 16:04:48, 19/06/2008 16:04:48, and 19/06/2008 16:22:13.
• The next 3 fields are not important here. In the example above, these are SX 00 00.
• Finally the all important field - the machine's Platinum Licence (SXID). This ID is unique to each machine and is what is needed by the CATALYST SUPPORT TEAM.