How do I put a customer on stop?
From Catalyst
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Summary
Often you may want to set a "Account on Stop" Status on accounts for people that they do not want to sale anything else to.
 | If you are waiting until they have paid an outstanding bill. |
As an administrator you may want to restrict 2 things:
- To stop people with low security removing the status on the actual account.
- To stop people getting into the account to sale (E.g.: entering the account on "Invoicing & Customer Orders".)
To do this you will need to set-up an account status and its related security.
More Information
For maintenance of Account statues see Setting up an Account status.
- If you wish to stop particular users invoicing to customers with the 'On Stop' status from "Stock control" -> "Invoicing and Customer Orders" or "Stock control" -> "Point of Sale", find the 'Stock Control' Heading 'SXPST' in the list and set the mask heading to '6' (working on the basis that Stock control was numbered '6' in the Security and Mask heading screen earlier) and then set the Security Column to '0'.
