How do I exclude units from bulk mailing?

Summary

There maybe cases whereby a particular customers unit would not wish to be contacted with promotional emails from platinum (e.g. a unit that has been written off) It is possible to add a marker on a unit so they no longer get any mailings sent from the Marketing system related to it.

More Information

Go to " Unit Sales Add or Edit Units".

• Enter the unit stock number you wish to exclude.
• Click on the [Features] tab.

Here you will see the exclusion in the unallocated box:

Message Exclusion

This is a global exclusion to not send any messages to the owner of this unit.

• To add simply select the exclusion you require and click the [->] button to allocate the exclusion to that unit.

This will stop any mailings to this units owner from this point on.

See also

• How do I exclude customers from bulk mailing?
• Getting started - Retention Centre
• How do I send an email from Platinum?
• How do I send bulk email messages?
• How do I send an SMS Message from Platinum?
• How do I send bulk SMS messages?

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