How Do I Change my Platinum Password?
From Catalyst
Summary
This article explains how to change a Platinum Password.
More Information
 | Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score. |
 | The password must contain a maximum of 8 characters. |
About Platinum
This method requires you to know the existing Platinum password and is intended for users to be able to change their own password.
Go to " Help About Platinum" and select the [Login] tab.
- Select [Set new Platinum Password].
- For "Old password" enter the existing password.
- For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
- For "Confirm" enter the new password again.
- Select [Done] and [Accept] to finalise the change.
System Administrator
This method does not require you to know the existing Platinum password but you must have system administrator rights.
Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".
- Enter the name of the user for whom you wish to change the Password and select [Search].
- Select the user to edit by pressing [Edit].
- For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
- For "Confirm" enter the new password again.
- Select [Done] and [Accept] to finalise the change.
 | The date a password was last changed can be found by scrolling right on the " Add or Edit Users" list. |
See also
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Tags
GR46, RP71
