How do I disable options for Platinum Online?
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Revision as of 09:10, 12 March 2019 by Les Ward (talk | contribs) (Les Ward moved page How do I Disable options for Platinum Online? to How do I disable options for Platinum Online?: Lower case (except for Platinum menu options))
Summary
If you have a report or chart that always takes too long to render for Platinum Online (more than one minute) and you would like to disable this from the Platinum Online menus follow the instructions below.
More Information
Platinum Online makes your reports, charts available anywhere you have a smart phone with an internet connection. If the report or charts takes longer than one minute to complete your request will time out.
Goto " Reports & Settings Maintenance Options Add or Edit Custom Menus".
- Find the menu that has the report on it.
- Navigate to the report on that menu.
- Choose 'No' for "Online:" for that report, the report will now be excluded from Platinum Online.
- Re-log into Platinum Online to refresh the menu options.
 | The "Online:" option will need to be disabled on 'all' menus that link to that report. You can find all occurrences of the report by keying in the the report "Code:" into the filter in the " Custom Menu Properties" program. |
See also
