Definitions of Productivity, Efficiency and Utilisation
From Catalyst
Summary
This article explains how Productivity, Efficiency and Utilisation are defined in Platinum.
More Information
In order to avoid confusion, we have adopted the following definitions of these important performance statistics. All are expressed as percentages.
Productivity
This is defined as "(Charged Hours divided by Actual Hours) x 100".
Efficiency
This is defined as "(Charged Hours divided by Attended Hours) x 100".
Utilisation
This is defined as "(Actual Hours divided by Attended Hours) x 100".
These standards have been adopted based on the common definitions used in composite production.
See also
- How do I create technicians?
- What do I do if a technician is not available for work?
- Where do the workshop available hours come from?
- How do I run a workshop productivity report?
