Why is my PDF print displaying the wrong document?
From Catalyst
Contents
Historic Article
 |
This article has been replaced and is only included in the Knowledge Base for historic reference only. |
- For help on finding out how up to date your Platinum system is, please click here
- If you would like help on updating your current system to the latest version click here.
- If you have any questions on the new update please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page.
Summary
If you find that, when printing a document to PDF, your previous document gets displayed rather than the one you required, this article will explain how to resolve this issue.
More Information
You will need to uninstall your current installation of PDF995 and reinstall the latest version from the PDF995 Website.
Uninstalling
Go to " Start Control Panel Add\Remove Programs".
- Find PDF995 in the list and click [Uninstall].
- Follow the steps in the uninstall wizard.
Installing the updated version
For direct links to the latest version of PDF995 and help on reinstalling, click HERE and follow the details on the article.
 | If your PDF995 software starts to display advertising boxes after the reinstall it will need to be re-licensed. Your PC should remember your original code but if not please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page to get the license number re-entered. |
See also
- How do I Print and Email a PDF from Platinum?
- How do I Setup Printing to PDF in Platinum?
- Why is my Print to PDF not Working?
- How can I centralise my PDF Printouts?
- Why does printing to PDF chop off my documents?
- How do I select different Windows Printers?
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