How do I take a customer\supplier invoice off hold?
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Summary
This article explains how to remove a a hold record which has been placed against an invoice or credit.
More Information
Go to " Reports & Settings Maintenance Options Add or Edit Document Holds".
- Enter a piece of text from the hold record e.g. a document number or customer or supplier name.
- Click [Search].
Alternatively click [Advanced].
- Select the "Ledger".
- Enter any other details to assist with your search then click [Search].
- Select the record to remove.
- Click [Remove] and choose [Yes] to confirm. This does not remove the document itself.
From Receipts/Payments
You may also remove a record whilst in " Sales Ledger Receipts" or " Purchase Ledger Payments".
- Enter the customer/supplier account.
- Press [Select].
- Click on the document with the hold record to amend and press <Shift+F2>.
- Follow the instructions above to remove a hold record.
See also
- How do I Put a Customer\Supplier Invoice on Hold?
- How do I Amend a Held Record?
- Posting Payments Received
- Paying Suppliers
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Tags
SL04, PL04, GR56
