How do I take a customer\supplier invoice off hold?
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Summary
This article explains how to remove a Document Hold.
More Information
Go to " Sales Ledger Receipts" or " Purchase Ledger Payments".
- Enter the "Customer" or "Supplier" Account Code or search for their account code.
- Enter a specific "Document" number and click [Select] or click [Select] to bring up all outstanding documents.
- Move to the Document for which you want to remove the hold record and press <Shift+F2>.
- Select the hold record to remove and press <F10>.
- Choose [Yes] to confirm you wish to delete.
Provided there are no further hold records against this document you will be able to pay off the invoice as required.
See also
- How do I Put a Customer\Supplier Invoice on Hold?
- How do I Amend a Held Record?
- Posting Payments Received
- Paying Suppliers
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Tags
SL04, PL04, GR56
