How do I take a customer\supplier invoice off hold?

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Summary

This article explains how to remove a Document Hold.

More Information

Go to " Sales Ledger Receipts" or " Purchase Ledger Payments".

  • Enter the "Customer" or "Supplier" Account Code or search for their account code.
  • Enter a specific "Document" number and click [Select] or click [Select] to bring up all outstanding documents.
  • Move to the Document for which you want to remove the hold record and press <Shift+F2>.
  • Select the hold record to remove and press <F10>.
  • Choose [Yes] to confirm you wish to delete.

Provided there are no further hold records against this document you will be able to pay off the invoice as required.

See also


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Keywords AND Misspellings
Supplier, Invoice, receipts, Document, hold, held, remove hold, payments, stop
Tags

SL04, PL04, GR56