How do I put a customer\supplier invoice on hold?

Summary

This article explains how you can prevent invoices being paid in Sales Ledger Receipts or Purchase Ledger Payments where there are queries to be resolved.

More Information

Go to " Sales Ledger Receipts" or " Purchase Ledger Payments".

• Enter the "Customer:" or "Supplier:" you need to do the allocation on and select [Select].
• Move to the "Document" that you want to "Put on Hold" and <Shift+F2> for the " Document Holds" screen.
• Check the amount you wish to put on hold is correct.
• Enter a comment of why the invoice needs to be on hold (if required).
• Enter the expiry date for the hold if you want the system automatically to remove the Document Hold at a given date. If the Hold needs to be indefinite, then this date should be left blank.
• Press <Esc> and press [Accept].

See also

• How do I Take a Customer\Supplier Invoice off Hold?
• Paying off Customer Accounts
• Paying Suppliers

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Keywords AND Misspellings

Customer, Supplier, Invoice, Payments, Document, hold

Tags

SL04, PL04, GR56