How do I deal with credit charges?

Summary

This article will explain how Platinum can be configured to automatically apply credit charges to invoices raised in Platinum, these charges can be configured for individual customers or set as a system default for all customers.

Enabling Credit Charges

To enable credit charges you will first need to go to " Systems Reports & Settings Maintenance Options System Administrator Add or Edit Credit Charge Option".

This will take you to the Credit Charge Parameters, for credit charges to apply you will need to set the "Credit charges" to 'Y'. Changing this setting will enabled credit charges and added a [Credit charges] tab to every Sales Ledger Account.

How Charges will be Applied

There are two ways that charges can be applied.

• To apply charges to all customers at the same rate we will set "Default" to 'System'.
• To apply charges to differently to each customer then set "Default" to 'No'.

Accounts Settings

We need to enter a 'Profit and Loss' centre and a [{DataValue|Sales centre}}

• At the "Profit and loss" enter your credit charge 'Profit and loss' nominal centre number for the charges, if you don't already have one then create a centre.
• At the "Sales centre:" enter the 'Sales Centre' number for the charges, if you don't already have one the create a centre.

Platinum Modules

There is a section for each Module of Platinum.

• 'SL " Sales Ledger"'
• 'SO " Sales Ordering"'
• 'ST " Stock Control"' This will apply to " Point of Sale"and" Invoicing & Customer Orders".
• 'VS " Vehicle Sales"'
• 'WS " Workshop Management"'

Setting the Parameters for Each Module

These setting are the same in the Credit charge parameters as they are against a customer record.

• To turn the Charge on for a Module change "Charge" to 'Y'
• At the "% Charge" enter the percentage you want to charge.
• At the "Gross/Nett" set this to how you want the Charge applied either to the 'Nett' value of the invoice or the 'Gross' value of the invoice.
• At the "Period" set the period after which you want the charge to apply, this can be either days weeks or Month End and this will be set in the "Increments" parameter.
• At the "Increments" choose between 'Days', 'Months' or 'Month End'.
• At the "Recurring" set this to 'No' if you only want the charge to be applied once or to 'Yes' if you want to value to be reapplied. If set to yes then this will use the parameters that you set in "Period" and "Increment" to decide when the charge will be applied next.
• At "Interest" you can choose 'Simple' this will calculate the recurring interest on the original value of the invoice, or 'Compound' this will apply the recurring interest on the original value plus the unpaid credit charges.

You may need to have your document formats changed so that they will show the charges. Please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page