How do I delete customer or supplier accounts?

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Summary

This article will explain how you can delete either a Customer(Sales Ledger) or a Supplier(Purchase Ledger) Account.

However it is not advised to delete customers or suppliers as this will break any audit trails in the system. Once an account has been deleted it can not be retrieved

More Information

If you have created an account by mistake and nothing has been posted to the account, then you can simply go to:

Customer Account
  • " Sales Ledger Customer File Maintenance Add or Edit Customers".
  • On "Search on:" enter the name of the customer.
  • Highlight the account that you wish to delete.
  • Press <F10> or click [Remove].
Supplier Account
  • " Purchase Ledger Supplier File Maintenance Add or Edit Customers".
  • On "Search on:" enter the name of the Supplier.
  • Highlight the account that you wish to delete.
  • Press <F10> or click [Remove].
If either type of account has Transactions a message will appear saying "Transactions have been found on this account.". The only option you have is to click [OK].

If the account has transaction as present and you get the message above then you will need to clear down the history on the account. For more details of how to do this please click here.

However it is not advised to delete customers or suppliers as this will break any audit trails in the system. Once an account has been deleted it can not be retrieved

See Also


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Keywords AND Misspellings
Delete, Customer, Sales, Ledger, Account, Supplier, Purchase, Purchase Ledger, Sales Ledger, Remove, Wipe, Clear