Knowledge Base

Welcome to the Catalyst Computer Systems Ltd on-line solution centre for information about our Platinum software including troubleshooting steps, solutions to common issues, frequently asked questions, tips, tutorials and how-tos.

Our support team continually update this Knowledge Base with solutions to resolved problems for our customers. Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page should you have any comments about the knowledge base as we value all feedback.

• Keep up to date with developments at Catalyst Computer Systems, our Platinum Software and Parts/Prices files using our RSS news feeds.

Current Topics

• Click here for a list of current topical articles.
• Payroll End of Year - End of Year Instructions for Platinum Payroll.

Software Updates

• Click HERE for instructions on how to download and install a Platinum Program Update.
• Click here for a list of the latest changes to Platinum.

Remote Support

• Click HERE for our remote support option.

Web Daemon (For Platinum Online Features)

• Click HERE for instructions on how to download and install the Catalyst Web Daemon. This is used to power your Platinum Online. This allows you to access useful features from mobile data enabled devices.

Apple iPhones, Apple iPads, Android Devices, tablets and phablets.

Categories

Platinum Knowledge Base Current Topics Forms Frequently Asked Questions Troubleshooting Hints and Tips Masterclass Tips Guides Getting Started Documents and Agreements Manufacturer Composites Administrator Accounting Parts Counter Workshop Manager	Browser Daemon Electronic Data Interchange Data Import Nominal Ledger Order Processing Purchase Ledger Purchase Order Processing Websites and eCommerce Platinum Online Personnel Planning Payroll	Report Generator Sales Ledger Sales Order Processing Sales Prospecting Stock Control Logistics Management Vehicle Costings Unit Sales Warehousing Workshop

Keep up to date

Keep up to date with developments at Catalyst Computer Systems and with our Platinum Software.