Why is my print to PDF not working?

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Summary

This article explains possible reasons why the option to print to PDF in your Platinum system is not working.

More Information

There maybe cases whereby all the pages of my "Print to PDF" appear on the first Page of the produced file. The following article explains how to remedy this with a simple tweak to the setting on the printer record.

  • Once logged in from anywhere in Platinum press <Alt+P>.
  • Search for the PDF print record with <Ctrl+F1>.
  • Press <Shift+F10> to amend the details.
  • The "Page Breaks:" field will be set to 'Line Feed'. Change this by clicking the drop down box to 'Form Feed'.
  • Press <Esc> and [Accept] to save and try you PDF printing again.

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