Setting up Machines For Platinum Use
Contents
Summary
This article explains the steps to carry out for Platinum when you have to upgrade or replace a PC that runs Platinum. There are some simple actions you can follow to make this process go as smoothly as possible.
When Adding an Additional New Terminal
If you have purchased a PC that has never been authorised for Platinum, this will need a new license. Follow the steps in BELOW section below, then follow THIS article to activate the terminal for Platinum use.
When Replacing an Existing Terminal
If you have a PC that is failing or has already failed, first follow the SECTION BELOW if the PC doesn't currently have the Platinum short-cuts/icons, then follow the steps in THIS article.
Changing Networking or Computer Name Details
If you need either to change the networking (e.g. moving to a domain) or to change the name of a PC (e.g. restructuring network) this will require a re-authorisation of the machine as the networking is one of the things the Platinum Primary ID is based on. See THIS article to get the new ID.
 | PLEASE NOTE: Unless absolutely necessary, please try to avoid changing the Computer name or networking settings since you may be charged for the re-authorisation as this falls outside your maintenance contract because the changes are outside of Platinum's control. |
Preparing a New PC for use in Platinum
- Make sure the new PC is connected to your network and has access to your Platinum server.
- Map a Network drive that is the same Letter as all the other PC's by going to:
- " My Computer Tools Map Network Drive".
- Select the Platinum Drive letter in the "Drive" drop-down box.
- Use the "Browse" box to enter the Network path to the shared (Public) folder on the Server, e.g. '\\Server\Public'.
 | Tip: You can work out what drive letter the other PC's are using by moving to a Platinum PC that is still working and right clicking on its Platinum icon and going to "Properties" and reading the first letter of the "Start In" box. |
Setting up Icons
In order to add the Platinum shortcuts to the desktop of the new pc, follow the the steps in THIS article.
See also
- Contact Catalyst
- Getting Started
- Trouble Shooter
- How do I get my PC's Platinum Terminal ID?
- Platinum Login Errors Explained
- How do I Set up Platinum Shortcuts on a new PC?
- How do I Activate my New Platinum Terminal?
- How do I clear Locked Users?
- How do I get rid of the "Unknown Publisher" message after a Windows update?
- How can I Pin a Platinum Shortcut to my Windows Taskbar?
