How do I activate my new Platinum terminal?
From Catalyst
Revision as of 16:27, 1 August 2012 by Richard Green (talk | contribs)
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Summary
If you change one of your PC's you will need to speak to your sales account manager to arrange the new License\Transfer of License. If you have not yet done so, please Contact your Platinum dealer or our sales team on 0116 230 1500 or by using our website sales contact page.
 | Tip: For help on setting up new PC's to use Platinum see This Knowledge Base article. |
Once all the relevant details have been supplied, and the changes made you should receive a phone call or an email that reads something like the one below:
SUBJECT : Activation of New Platinum Details Hello From Catalyst Support Just to let you know the changes you requested are now complete and uploaded to our servers. For help to finalise activation click on our Knowledge Base Help link below for instructions on what to do next: How do I Activate my New Platinum Terminal? Hope this helps, Any Questions\issues don't hesitate to call. Regards Software Support Catalyst
Once you have received notification of the change (either by phone or email) All you now need to do is complete activation is on a PC that isalready running Platinum got to the following options at the top of the Platinum Screen:
"Help" -> "About Platinum"
| Tip: These are on the same line as the "File", "Edit", "Options and Macros etc |
- Then Click the Online Check Button in the first tab
- You will get a message that says:
Details Updated Successfully
- Your new Platinum Detail changes will now be active.
See also
- Setting up Machines For Platinum Use.
- How do I get my PC's Platinum Terminal ID?
- Platinum Login Errors Explained
- How do I Set up Platinum Shortcuts on a new PC?
