How do I Order Parts for a Customer?

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Summary

This article will explain how to back order parts for a customer, using the Point Of Sale Program.

More Information

In order to Order Parts for a customer in the "Point Of Sale" program you will need to go to; " Stock Control Point Of Sales".

  • Make sure that the "Customer :" is set to the customers account or you have created an account for customer. Please see How do I Find a Customer?
  • On the "Stock code:" enter the in the stock code code if known or search for the item that you want to order for the customer.
  • On the "Quantity:" enter the amount for the item that is required.
If there are multiple items to be ordered repeat the previous steps until all items have been added to be ordered.

All Items will appear in a pink colour and have a '*' in the "Order" column on Screen.

  • Once all items have been added, click the [Checkout] button to continue.
  • A "Confirm Bookout/Backorder Details" screen will appear. Here enter a Reference for the back Order on the "Reference:". A good example would be the customers name and Mobile Number.
  • Enter the 'amount' the customer is going to pay as a 'Deposit :'. by default this will set to the full amount, click on the [Confirm] button to proceed.
  • On the "Payments" Screen select the correct payment method and click the [Post] button. Which will produce a receipt for the customer.

This whole process will create a Stock Sales Order. Which will be dealt with when you run the reorder reports.



See Also


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Keywords AND Misspellings
Order, P.O.S.,, Customer, Parts, Items, Back Order, creating, adding, Order, Back