How do I account for retained deposits?
From Catalyst
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Summary
The following article explains how to deal with any retained deposits for vehicle sales orders that have fallen through and for which you are keeping the deposit.
More Information
 | Once you have cancelled the sales order and chosen not to refund the deposit, the amount held on the customers account will need to be payed off to a relevant nominal centre using " Sales Ledger Receipts". |
Go to " Sales Ledger Receipts".
- At "Customer:" type in the Customer's account code if known, or search for a Customer.
- Select the document for which you wish to pay off.
- Press <F> and <Enter> to pay the amount in full.
- Press <Esc> to enter the payment details.
- Enter an applicable comment e.g. 'Deposit Kept'.
- In the "Centre", enter an appropriate Nominal Centre code, or create one.
- Press <Esc>.
- Choose [Accept] to post the payment.
