How do I create a warranty account?

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Summary

The following article shows the preferred method for setting up a Warranty Account from within Platinum.

More Information

Go to "Accounts" -> "Sales Ledger" -> "Customer File Maintenance" -> "Add or Edit Customers", and for "Search on:", type the word 'Warranty' and press <F6> to create a new account.

  • On the first tab, fill out all the relevant contact details for the warranty account.
  • Next, press the <Invoicing> tab and amend the fields listed below as follows:
"Centre Modifier"
Type 'W' and then press <Enter>and then press <Enter> on the warning message that is displayed.
"V.A.T. rate:"
Set to the Exempt Rate set for your system.
"Payment Centre:"

Get the cursor in the Ledger Centre field and press <Ctrl+F1> to bring up a search box, and then type 'warranty' and press <Enter>. Select the one entitled "Warranty Control". If one doesn't exist, contact your Accounts Department and ask that they create one for you.

"Cash Sale:"
Set this 'No', that way, when you invoice out to the Warranty Account from the Workshop, they will sit as a Debtor and make pulling off a Warranty Debtors list more straight forward.
"Internal:"
Set this to 'Yes' (Transactions to internal accounts are considered "Outside the Scope" for V.A.T. purposes and will not appear on your VAT100 report).
  • Click <Groups/Analysis> tab and in the "Group" field, type 'WAR'. Once again, this will aid you for reporting purposes.
  • Finally, click the <Workshop> tab and in the "Labour Rate" field, enter in the default Labour Rate for Internal work.


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Keywords AND Misspellings
Creating warranty accounts