How to get your SXID information
From Catalyst
Revision as of 16:34, 19 June 2008 by Robert Hearn (talk | contribs) (New page: == Summary == The ability to obtain the Platinum License (SXID) information for a computer that has or is currently accessing Platinum. == Additional Information == Each time a computer ...)
Summary
The ability to obtain the Platinum License (SXID) information for a computer that has or is currently accessing Platinum.
Additional Information
Each time a computer accesses the Platinum Software, it creates an entry log within the SX company folder. This entry log is called SX-LOGIN.LOG and will be a notepad file. An Example of the file is shown below...
 | LIAISON02 1785 01 Fredrick 19/06/2008 14:12:40 SX 00 00 7D20
LIAISON02 1786 01 Fredrick 19/06/2008 16:04:48 SX 00 00 7D20 LIAISON02 1787 01 Fredrick 19/06/2008 16:22:13 SX 00 00 7D20 |
Explaining the SX-Login.Log File
- The left hand field the Notepad file is the Computers name in the example above LIAISON2 is shown.
- Next is the Users log-on code, this changes every time the user logs onto platinum and increase numerically. In the Example starting 1785, 1786 and 1787.
- The next field is the Users ID code. This is a unique code within the system maintenance for creating user codes. For Example 01.
- The next two fields are the login date and time when the user logged on. For Example 19/06/2008 16:04:48, 19/06/2008 16:04:48, and 19/06/2008 16:22:13.
- The next 3 fields are not needed at all. These in the example are SX 00 00.
- Finally the all important field the Machines Platinum License (SXID) This ID is unique to each machine and is what is needed by the CATALYST SUPPORT TEAM.
