Installing Platinum Mobile
"Platinum Mobile" is a secure mobile application designed to collect data for your mainstream Platinum. Currently available for:
- Android™ devices running Android 4.1 "Jelly Bean" or newer (Please note: We can only guarantee it works on devices supplied by ourselves, Catalyst Computer Systems Ltd).
Platinum Mobile is now available to download on Google Play™.
Installing the App
|
Registering the App
To use Platinum Mobile you must register the app with Catalyst. This is done automatically when you log in to Platinum Mobile for the first time.
Troubleshooting
Please do not use Android's [Clear data] option in the settings for Platinum Mobile. This will delete everything stored within the app, including any data that has not yet been uploaded to Platinum (such as images, activities, e.t.c.). It will also re-register the app and use an extra licence each time [Clear data] is pressed. |
If you experience any Problems with Platinum Mobile, please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page.
Android is a trademark of Google Inc.
Google Play is a trademark of Google Inc.