How do I Reactivate a User?

Summary

If an employee leaves and then rejoins the company, you can reinstate their old user code. This means you will not have to create another duplicate user code. This article explains how to do so.

More Information

Go into " Reports & Settings Maintenance Options System Administrator Add or Edit Users".

This defaults to your user account:.

• On the "User ID", type in the user code of the user you wish to reinstate or search for their User ID by pressing <Ctrl+F1>.
• Press <F2> to select them.
• Press <Enter> until you get to the "Leaving Date:" and press <C+F2> to clear this out.
• Toggle the "User Active" to 'Y'.
• Press <Esc> and click [Accept].

This will reinstate the user with their original Password. If this password needs changing for any reason, clicking here will take you to an article that explains how to do this.

See also

• Adding Items to Custom Menus
• How do I Remove a User From Platinum?
• How do I set up a New User?
• How Do I Change my Platinum Password?

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Keywords AND Misspellings

Reactivate, activate, existing, User, Start