How do I setup my carriage charges?
Contents
Summary
This article explains how to setup the carriage charges that will appear on your website.
PLEASE NOTE: This article is only applicable to users who have a Catalyst E-Commerce Store. If you are interested in advertising your stock on-line please Contact your Platinum dealer or our sales team on 0116 230 1500 or by using our website sales contact page for more information |
More Information
Configuring Charging Method
By default the Catalyst e-Commerce Store is set to provide carriage options based on the value of items in a customers shopping basket. This can be changed so that carriage will be charged based on the weight of items in the shopping basket.
- To amend the charging method go to " Systems Reports & Settings Maintenance Options Template:POnline and Catalyst FindIt Online Control Panel".
This will take you to your on-line control panel.
- Click the 'Store' link below your account name.
WARNING: Any changes you make on this page will be reflected on your E-Commerce store immediately. |
- Select 'Weight' to charge for carriage based on the weight of the shopping basket or select 'Value' to charge for carriage based on the value of the shopping basket.
- If you wish to charge for carriage based on the weight of a customer's shopping basket ensure that you have added weights to your items and performed an upload from the 'Template:POnline+ Site Maintenance' program.
- Upon making a selection the changes will be saved and reflected on your website.
- Click [Return] to save your changes and return to your administrator page.
Configuring Carriage Charges
- To amend the carriage charges appearing on your website go to " Systems Reports & Parameters Maintenance Options Template:POnline and Catalyst FindIt Online Control Panel".
This will take you to your on-line control panel.
- Click the [Store] link.
- In the "Carriage Details" section you will find your current carriage charges.
If there are no carriage options displayed you will need to click [Add Carriage Option].
PLEASE NOTE: The "Stock Code" for each carriage charge is predefined and cannot be amended. |
- In the "Label" field enter the description of the carriage charge which will appear on your website when a customer views the shopping basket.
- In the "Cost" field enter the amount the customer will be charged for carriage if they select this item, this price is inclusive of any VAT.
PLEASE NOTE: If you leave the "Cost" as '0.00' then the customer will not be charged for delivery when choosing this option. |
- In the "Range" fields enter the range of the customer's shopping basket value or weight, depending on your charging method, that a customer's shopping basket must be between for this carriage option to be available.
PLEASE NOTE: Leave both fields of the "Range" as '0.00' if you wish for this carriage charge to be shown irrelevant of the value or weight of the customer's shopping basket. |
- Press [Save] once you have completed any required changes.
- To add an additional carriage option to your website press [Add Carriage Option]
- Click [Return] to save your changes and return to your administrator page.
See also
- Getting Started
- Platinum Driven Website Help
- Catalyst FindIt
- How do I Add Items to my Website?
- How do I add news to my website?
- How do I Assign Stock Codes to my eBay Listings?
- How do I Configure Defaults for my Online Orders?
- How do I Get my eBay Sales in to Platinum?
- How do I Review New Web Customers?
- How do I Configure Emails from my Website?
- How do I Edit the Terms on my Website?
- How do I Set the Price Code to be used on my Website?