How do I create a warranty account?

Summary

The following article shows the preferred method for setting up a Warranty Account from within Platinum.

More Information

Go to "Accounts" -> "Sales Ledger" -> "Customer File Maintenance" -> "Add or Edit Customers", and for "Search on:", type the word 'Warranty' and press <F6> to create a new account.

• On the first tab, fill out all the relevant contact details for the warranty account.
• Next, press the <Invoicing> tab and amend the fields listed below as follows:

"Centre Modifier"

Type 'W' and then press <Enter>and then press <Enter> on the warning message that is displayed.

"V.A.T. rate:"

Set to the Exempt Rate set for your system.

"Payment Centre:"

Get the cursor in the Ledger Centre field and press <Ctrl+F1> to bring up a search box, and then type 'warranty' and press <Enter>. Select the one entitled "Warranty Control". If one doesn't exist, contact your Accounts Department and ask that they create one for you.

"Cash Sale:"

Set this 'No', that way, when you invoice out to the Warranty Account from the Workshop, they will sit as a Debtor and make pulling off a Warranty Debtors list more straight forward.

"Internal:"

Set this to 'Yes' (Transactions to internal accounts are considered "Outside the Scope" for V.A.T. purposes and will not appear on your VAT100 report).

• Click <Groups/Analysis> tab and in the "Group" field, type 'WAR'. Once again, this will aid you for reporting purposes.
• Finally, click the <Workshop> tab and in the "Labour Rate" field, enter in the default Labour Rate for Internal work.

Feedback

Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'

Keywords AND Misspellings

Creating warranty accounts