Articles

Use this page to add articles.

• Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
• Save the page.
• Click on the Red link you have created to start creating your page.
• Follow the rules outlined in the [guide] for how to write your article.

Remember: What you write here becomes live the moment you press [Save]...

Knowledge Base

Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.

• Empty Pages
• Under Development

Title Suggestion

When an article name is entered here, you must tag the line with todays date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).

• The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.
• '04/02/2015' - How do I Deal with a Subscription Invoice? - TL - CWA OK - go for a more general approach for regular invoices

Title Confirmed

• '04/02/2015' - How do I Deal with an Early Return from Maternity\Paternity Leave? - RG - CWA OK
• '04/02/2015' - How do I Change the Prices on a Group of Stock Codes? - RG (Pri + cost change)-CWA OK
• '04/02/2015' - How do I Create, Sell & Manage a Service Plan? - RH - CWA OK
• '04/02/2015' - How can I Display an Account Summary Screen? - RH - CWA OK (there are a few of these..)
• '04/02/2015' - How can I Print to PDF Remotely? - KR - RH - CWA OK
• '04/02/2015' - How do I Deal with Fixed Asset Disposals? TL - CWA OK
• '04/02/2015' - Using the Inter Company Transfer Option TL - CWA OK
• '04/02/2015' - How do I Start Platinum with a Specific Module or Menu? - SJ - CWA OK

RG

• '04/02/2015' - How do I Make my PC Print to a Different Printer to Others? - RG (Changing term spec alts)
• '04/02/2015' - Opening a Platinum Exported File in Excel - RG
• '04/02/2015' - How can I Check that my Retention Centre Isn't Sending too Many Messages to the Same Customer? - RG
• '04/02/2015' - How do I Change my Vehicle Type? -RG (to be related to "Why does the Format of my Vehicle Heath Check Change?"
• '04/02/2015' - How do I Copy Account Pricing from a Customer to Another? - RG - CWA OK

RH

• '04/02/2015' - How do I Edit my Vehicle Health Check sheet? - RH - CWA OK

On Hold

Waiting for Mantis

• '#0006024' - How can I Upload Information only to my Website? - CWA OK