Articles
From Catalyst
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- Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
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Contents
Knowledge Base
Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.
Unassigned\On Hold
- How do I Remove Old Backorder References? - NS - CWA ok - AWAITING
MANTIS 3886
- How can I Hide Customers/Suppliers from the Account Search? - CWA Hold
- Why are Customers Missing when I Search for them? - CWA Hold
- Why are Suppliers Missing when I Search for them? - CWA Hold
Title confirmed, Assigned & In Progress
CM
- How do I Add Finance Details to a Prospect Quote? - CM - CWA OK
- How do I Deal with Fixed Asset Disposals? - CWA OK
- How do I Create a Standard Message? - CM - CWA OK
- Using the Honda EPC with Platinum - CM - LW OK
- Using the Larsson Mike System with Platinum - CM - LW OK
- Using the Harley-Davidson EPC with Platinum - CM - LW OK
RG
- How do I Cleardown the History on a Stock Code? - RG - LW OK
- How do I Delete a Stock Code? - RG - LW OK
- How do I Know if a Customer has a balance on their Account? - RG - LW OK
RH
- How do I Create, Sell & Manage a Service Plan? - RH - CWA OK
- Third Party Software Parameters - RH - CWA OK
- Report Parameters - RH - CWA OK
- Till Parameters - RH - CWA OK
- Stock Search Parameters - RH - CWA OK
- Stock Enquires Parameters - RH - CWA OK
- Advice Notes Parameters - RH - CWA OK
- How do I Create a Custom Retention Centre Action? - RH - CWA OK
- How do HTML Emails work in Platinum? - RH - LW OK
- How do I Finance Clothing Items? - RH - LW OK
- How do I Deal with Settlement of Financed Clothing? - RH - LW OK
- How do I Create a Landscape Print Record? - RH - CWA OK
- What should I do when I change my eBay Password? - RH - LW OK
SJ
TL
NS
Assigned & Awaiting Title Confirmation
New Titles
CM
RG
RH
TL
- Dealing with Harley-Davidson Warranty - TL - CWA OK
