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Contents
Knowledge Base
Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.
Unassigned\On Hold
- How can I Hide Obsolete Stock Lines from the Stock Search? - CWA Hold
- How can I Hide Customers/Suppliers from the Account Search? - CWA Hold
- Why are Stock Codes Missing from the Search? - CWA Hold
- Why are Customers Missing when I Search for them? - CWA Hold
- Why are Suppliers Missing when I Search for them? - CWA Hold
- How do I Remove Old Backorder References? - NS - CWA ok - AWAITING
MANTIS 3886
Title confirmed, Assigned & In Progress
- What are the Statuses of a Customer Order? - CM - CWA OK
- How do I Create a Quote for a Prospect? - CM - CWA OK
- How do I Set up Prospect Finance Details? - CM - CWA OK
- How do I Add Finance Details to a Prospect Quote? - CM - CWA OK
- How do I Account for a Vehicle Written Off? - RH - CWA OK
- How do I Set Up and Sell a Demo Vehicle? - RH - CWA OK
- How do I Return Faulty Items? - RH - CWA OK
- How do I Transfer Stock Between Companies? - TL - CWA OK
- BMW CSP System Setup
- How do I Change my Financial Period? - TL - CWA OK
- How do I Record a Contact Against a Customer/Supplier? - TL - CWA OK
Assigned & Awaiting Title Confirmation
New Titles
- How to I See the Hours my Technicians are Logging\Charging - RG (about running prod + eff report)
General Stock Parameters (1) Parameters Explained - RH General Parameters (2) Parameters Explained - RH Invoice Parameters (1) Parameters Explained - RH Invoice Parameters (2) Parameters Explained - RH Quotation Parameters Parameters Explained - RH Deposit Parameters Parameters Explained - RH Security level Amendments Parameters Explained - RH New Account Defaults Parameters Explained - RH Barcode Parameters Parameters Explained - RH Third Party Software Parameters Explained - RH Report Parameters Parameters Explained - RH Till Parameters Parameters Explained - RH Stock Search Parameters Parameters Explained - RH Quick Search Parameters Parameters Explained - RH Stock Enquiries Parameters Explained - RH Advice Notes Parameters Parameters Explained - RH
New Titles not Approved
- What Should I Consider When Crediting a Vehicle? - CM - No. Modify the existing How do I Credit a Vehicle?
- How do I Find Unpaid Workshop Jobs? - RH - Combine into "Payment on a Workshop Job" article