Posting payments received

Summary

The following article outlines how to post payments received from a customer using the Receipts option of the Sales Ledger.

Additional Information

Go to "Sales Ledger" -> "Receipts".

• At "Customer:" type in the customer's account code if known, or search for a customer.
• You can search for a particular document by entering the number or press <Enter> to display all documents.
• Move the arrow key until it is pointing at the invoice or credit note that you are receiving payment for.
• Press <F> and <Enter> to receive payment in full. If you allow settlement discount, press <S> and the settlement amount will be calculated for you. If the settlement has expired, a warning will be shown so that you can decide whether still to allow the discount or not!
• If you are not receiving the whole amount, <P> for Part Payment which moves you across to the "Payment" column and enter the amount.
• Move across the screen to the discount column, to apply any discounts you are receiving or giving.
• Repeat the appropriate process for all the items related to the payment that you have received. The total shown at the bottom of the "Payment" column should agree to the value of the payment received.
• Press <Esc> to enter the payment details.
• The date should be the date that you receive the payment.
• Enter the cheque number or a comment e.g. 'CASH', 'VISA', 'ALLOCATED' (if you are taking a credit against an invoice).
• Make sure the payment centre is correct.
  • If the customer has paid by cash the centre should usually be 'Z900' – Cash.
  • If they pay by cheque, the centre should be 'Z901' – Cheque.
  • If they pay by credit card, the centre should be 'Z902' – Credit Card.

The centres used here for Cash, Cheque and Credit Card should only be used for money received from customers. The Cash centre can be used for refunds to customers if the money has come out of the till, and the Credit Card centre can be used for refunds to a customer's card. If you refund by cheque, then this should be done by the accounts department, and the centre used should be their bank account centre (Z992 is the Platinum default).

• Once you have completed the entries, press <Esc>.
• Choose [Accept] to post the payment.

See also

• How do I Find a Customer?
• How do I Handle Contras?

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Keywords AND Misspellings

Posting, Payments, Refunds, Discount, Settlement, Cheques, Contra