Difference between revisions of "How to get your SXID information"
From Catalyst
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== Additional Information == | == Additional Information == | ||
| − | Each time a computer accesses Platinum Software, it creates an entry log within the SX company folder. This entry log is called {{FilePath|\sx\sxco?\sx-login.log}} and will be a text file. | + | Each time a computer accesses Platinum Software, it creates an entry log within the SX company folder. This entry log is called {{FilePath|\sx\sxco?\sx-login.log}} and will be a text file. |
| − | {{Example|text= | + | {{Example|title=Example output|text= |
| − | LIAISON02 1785 01 Fredrick 19/06/2008 14:12:40 SX 00 00 7D20 | + | :LIAISON02 1785 01 Fredrick 19/06/2008 14:12:40 SX 00 00 7D20 |
| − | LIAISON02 1786 01 Fredrick 19/06/2008 16:04:48 SX 00 00 7D20 | + | :LIAISON02 1786 01 Fredrick 19/06/2008 16:04:48 SX 00 00 7D20 |
| − | LIAISON02 1787 01 Fredrick 19/06/2008 16:22:13 SX 00 00 7D20}} | + | :LIAISON02 1787 01 Fredrick 19/06/2008 16:22:13 SX 00 00 7D20 |
| + | }} | ||
== SX-Login.Log == | == SX-Login.Log == | ||
Revision as of 12:18, 1 October 2008
Summary
This article explains one way to obtain the Platinum Licence (SXID) information for a computer that has or is currently accessing Platinum.
Additional Information
Each time a computer accesses Platinum Software, it creates an entry log within the SX company folder. This entry log is called '\sx\sxco?\sx-login.log' and will be a text file.
 | Example output:
|
SX-Login.Log
A break down of this text document and the relevant fields that are need and required by our Support Team are as follows:
- The left hand column in the text file is the computer name. In the example above, this is 'LIAISON02'.
- Next is the User's log-on code, which changes every time the user logs onto Platinum and increases numerically. In the example above, this is the column showing '1785, 1786 and 1787'
- The next field is the User's ID code. This is a code used by Platinum for each user. In the example above, this is the column showing '01'.
- The next two fields are the login date and time when the user logged on. In the example above, these are the columns showing '19/06/2008 16:04:48', '19/06/2008 16:04:48', and '19/06/2008 16:22:13'.
- The next 3 fields are not important here, these can be ignored. In the example above, these are 'SX 00 00'.
- Finally the all important information - the machine's Platinum Licence (SXID). This ID is unique to each machine and is what is needed by the Catalyst Support Team.
