Difference between revisions of "How to get your SXID information"
From Catalyst
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== Explaining the SX-Login.Log File == | == Explaining the SX-Login.Log File == | ||
| − | * The left hand | + | * The left hand column in the text file is the computer name. In the example above, this is {{DataValue|LIAISON02}}. |
| − | * Next is the User's log-on code, which changes every time the user logs onto Platinum and increases numerically. In the example above, this is the column showing | + | * Next is the User's log-on code, which changes every time the user logs onto Platinum and increases numerically. In the example above, this is the column showing {{DataValue|1785, 1786 and 1787{{DataValue|. |
| − | * The next field is the User's ID code. This is a code used by Platinum for each user. In the example above, this is the column showing ''01 | + | * The next field is the User's ID code. This is a code used by Platinum for each user. In the example above, this is the column showing ''{{DataValue|01}}. |
| − | * The next two fields are the login date and time when the user logged on. In the example above, these are the columns showing | + | * The next two fields are the login date and time when the user logged on. In the example above, these are the columns showing {{DataValue|19/06/2008 16:04:48}}, {{DataValue|19/06/2008 16:04:48}}, and {{DataValue|19/06/2008 16:22:13}}. |
| − | * The next 3 fields are not important here. In the example above, these are | + | * The next 3 fields are not important here. In the example above, these are {{DataValue|SX 00 00}}. |
| − | * | + | * Finally the all important field - the machine's Platinum Licence (SXID). This ID is unique to each machine and is what is needed by the '''Catalyst Support Team'''. |
Revision as of 15:14, 20 June 2008
Summary
This article explains one way to obtain the Platinum Licence (SXID) information for a computer that has or is currently accessing Platinum.
Additional Information
Each time a computer accesses Platinum Software, it creates an entry log within the SX company folder. This entry log is called '\sx\sxco?\sx-login.log' and will be a text file. An Example of the file is shown below...
 | LIAISON02 1785 01 Fredrick 19/06/2008 14:12:40 SX 00 00 7D20
LIAISON02 1786 01 Fredrick 19/06/2008 16:04:48 SX 00 00 7D20 LIAISON02 1787 01 Fredrick 19/06/2008 16:22:13 SX 00 00 7D20 |
Explaining the SX-Login.Log File
- The left hand column in the text file is the computer name. In the example above, this is 'LIAISON02'.
- Next is the User's log-on code, which changes every time the user logs onto Platinum and increases numerically. In the example above, this is the column showing {{DataValue|1785, 1786 and 1787{{DataValue|.
- The next field is the User's ID code. This is a code used by Platinum for each user. In the example above, this is the column showing '01'.
- The next two fields are the login date and time when the user logged on. In the example above, these are the columns showing '19/06/2008 16:04:48', '19/06/2008 16:04:48', and '19/06/2008 16:22:13'.
- The next 3 fields are not important here. In the example above, these are 'SX 00 00'.
- Finally the all important field - the machine's Platinum Licence (SXID). This ID is unique to each machine and is what is needed by the Catalyst Support Team.
