Difference between revisions of "Knowledge Base"
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| + | {{Note|title=Main Phone Line Outage, Use 0116 230 1522|text=We are currently experiencing phone outage on 0116 230 1500, our telephone line provider has been notified and we are awaiting a fix. | ||
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| + | As a temporary measure until the outage is rectified if you wish to contact us via phone please use 0116 230 1522. | ||
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| + | Alternatively please direct any sales enquiries via our [https://www.catalyst-uk.com/sales sales contact page] and support enquires via our [https://www.catalyst-uk.com/support support contact page].}} | ||
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Welcome to the Catalyst Computer Systems Ltd on-line solution centre for information about our ''Platinum'' software including troubleshooting steps, solutions to common issues, frequently asked questions, tips, tutorials and how-tos. | Welcome to the Catalyst Computer Systems Ltd on-line solution centre for information about our ''Platinum'' software including troubleshooting steps, solutions to common issues, frequently asked questions, tips, tutorials and how-tos. | ||
Revision as of 15:54, 15 May 2019
 | Main Phone Line Outage, Use 0116 230 1522: We are currently experiencing phone outage on 0116 230 1500, our telephone line provider has been notified and we are awaiting a fix.
As a temporary measure until the outage is rectified if you wish to contact us via phone please use 0116 230 1522. Alternatively please direct any sales enquiries via our sales contact page and support enquires via our support contact page. |
Welcome to the Catalyst Computer Systems Ltd on-line solution centre for information about our Platinum software including troubleshooting steps, solutions to common issues, frequently asked questions, tips, tutorials and how-tos.
Our support team continually update this Knowledge Base with solutions to resolved problems for our customers. Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page should you have any comments about the knowledge base as we value all feedback.
Keep up to date with developments at Catalyst Computer Systems, our Platinum Software and Parts/Prices files using our RSS news feeds.
Developers of third party links to our software and on-line services should subscribe to our developer RSS news feed where we post all status and service updates.
Current Topics
- Click here for a list of current topical articles.
Software Updates
- Click here for a list of the latest changes to Platinum.
Platinum
- Click here for instructions on how to download and install a Platinum Program Update.
Web Daemon
- Click here for instructions on how to download and install the Catalyst Web Daemon.
This software is used to power Platinum Email, live eCommerce enquiries, third party EPC support, your Platinum Online and your Platinum Mobile App that allows you to access useful features from mobile data enabled devices.
Remote Support
- Click here for our remote support option.
Categories
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Keep up to date
Keep up to date with developments at Catalyst Computer Systems and with our Platinum Software.
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