Difference between revisions of "Articles"
From Catalyst
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* The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation. | * The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation. | ||
| − | * {{DataValue|19/01/2017}} - [[A Quick Guide to Reordering | + | * {{DataValue|19/01/2017}} - [[A Quick Guide to Reordering]] - KK - CWA OK |
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* {{DataValue|19/01/2017}} - [[An In Depth Guide to Reordering]] - KK (use the How do I Run a Reorder? Report article to link to these suggested articles) - CWA OK | * {{DataValue|19/01/2017}} - [[An In Depth Guide to Reordering]] - KK (use the How do I Run a Reorder? Report article to link to these suggested articles) - CWA OK | ||
Revision as of 11:09, 6 February 2017
Use this page to add articles.
- Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
- Save the page.
- Click on the Red link you have created to start creating your page.
- Follow the rules outlined in the [guide] for how to write your article.
Remember: What you write here becomes live the moment you press [Save]...
Contents
Knowledge Base
Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.
Title Suggestion
When an article name is entered here, you must tag the line with todays date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).
- The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.
- '19/01/2017' - A Quick Guide to Reordering - KK - CWA OK
- '19/01/2017' - An In Depth Guide to Reordering - KK (use the How do I Run a Reorder? Report article to link to these suggested articles) - CWA OK
Suggestions from Programming!
- '03/02/2017' - Just In Time Ordering - JKS - CWA OK
Title Confirmed
- '21/10/2016' - How do I Transfer a Vehicle to Another Dealer? - KK - CWA OK
- '28/07/2015' - Nominal Integration KK - CWA OK
- '22/08/2016' - How do I Deal with Shared Parental Leave? - KK - CWA
- '01/11/2016' - How do I Amend a Purchase Order? - KK - CWA OK
- '02/11/2016' - How do I Deal with Underpayments? - KK (Customers underpaid by value of a bank charge) - CWA OK
- '16/11/2016' - Used Vehicle Stocking Plans - KK - CWA OK
- '07/12/2016' - How do I Record Vehicle Registration Plate Changes? - KK - CWA OK
- '23/02/2016' - What do I do if I accidentally link HPI details to the wrong vehicle model? - SJJ - LW OK.
- '21/04/2015' - How do I Record Labour in the Workshop using Platinum Mobile? - CWA OK could include:
- "How to record labour to a job"
- "How to record labour to job activities" (aka labour items. I couldn't find any existing documentation on this, so maybe it needs to go in a more general section?)
- "How to record downtime"
- "Why does 'Your current activity' change to red sometimes on the job details page?" - because you're viewing a job to which you are not currently recording time.
- '02/08/2016' - How do I Bring Stock In? - CWA
- '02/08/2016' - How do I Send Stock Out? - CWA
- '02/08/2016' - How do I Set Up Warehouse Charging? - CWA
- '15/04/2016' - How do I Deal with Tips in Platinum? - CWA OK (Include gratuities in the keywords)
- '03/11/2016' - How do I Stop the Retention Centre Sending Messages? - NS (for when a vehicle is no longer owned by a customer) - CWA OK
