Difference between revisions of "How Do I Change my Platinum Password?"

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== More Information ==
 
== More Information ==
Go to {{Menu|Systems|{{RP}}|Maintenance Options|System Administrator|User Maintenance}}.
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Go to {{UserSettings}}.
 
* Enter the user code for whom you wish to change the Password (you can press {{KeyPress|C-F1}} to search). Press {{KeyPress|Enter}}.
 
* Enter the user code for whom you wish to change the Password (you can press {{KeyPress|C-F1}} to search). Press {{KeyPress|Enter}}.
 
* Go down to {{DataPrompt|Password}} and press {{KeyPress|C-U}} to clear out any password already stored there. You will only see {{DataValue|********}} but behind the scenes the field will now be blank.
 
* Go down to {{DataPrompt|Password}} and press {{KeyPress|C-U}} to clear out any password already stored there. You will only see {{DataValue|********}} but behind the scenes the field will now be blank.

Revision as of 16:17, 13 September 2016

Summary

This article explains how to change your Platinum Password. Only users with a certain level of security will be able to do this.

More Information

Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".

  • Enter the user code for whom you wish to change the Password (you can press <Ctrl+F1> to search). Press <Enter>.
  • Go down to "Password" and press <Ctrl+U> to clear out any password already stored there. You will only see '********' but behind the scenes the field will now be blank.
  • Type in the new password for the user. Remember that passwords are case-sensitive.
  • Press <Enter> and the system will ask you to "Confirm Password".
  • Press <Ctrl+U> to clear out any password already stored there. Again you will still see '********'.
  • Type in the new password for the user. Press <Enter>.
  • If the cursor goes back to the "Password" field, then the confirmation password you typed in was different to the original. Repeat the process and try again.
  • Press <Esc> and click [Accept] to finalise the change.

The user should now be able to log in with their new password.

See also


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